More and more, the trend towards open source applications and software is receiving encouragement from certain governments. The eThekwini municipality is now basing its intranet and website entirely on open source tools. The technical development of the portal was done by Cape Town-based, Jam Warehouse, working with Bytes Systems Integration as strategy partner, and Durban small business, AdaptIT. "This was an exceptionally complex project with multiple objectives," says Jam Warehouse's Denham Trollip. "Apart from improving service delivery and creating a solid technical platform for future growth, the eThekwini council wanted to demonstrate that open source software and standards can work for enterprise-grade applications, and grow small business capacity at the same time." Using the Zope Application Server and the Plone content management system, Jam Warehouse has created a stable, highly scalable portal infrastructure that provides a strong platform for futur
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